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Services

Competent advice and good service are JULABO customer support principles. We want you to operate your JULABO unit with success and satisfaction for a long time.Therefore we ensure the best support with our worldwide distribution network. Divisions and service partners in many countries throughout the world inform and advise our customers in all topics of precise liquid temperature control.

Your advantages

  • Increased product life
  • Prevention of down time
  • Optimized equipment performance
  • Predictable maintenance costs
  • Cost reduction due to fewer repairs
  • Conservation of investment value
Certificates

Quality and precision is paramount for the production of JULABO units. Calibrations increase measuring accuracy and ensure that your equipment meets all specifications. JULABO provides manufacturer‘s calibration certificates for virtually all instruments. In addition JULABO offers onsite calibration for a large variety of our instruments and applications.

JULABO
Order-No.
Description
8902901 1-Point-Manufacturer‘s Calibration Certificate for JULABO circulators
8902903 3-Point-Manufacturer‘s Calibration Certificate for JULABO circulators
8902905 5-Point-Manufacturer‘s Calibration Certificate for JULABO circulators
8903015 Manufacturer‘s Testing Certificate for JULABO unit without built-in cooling
8903025 Manufacturer‘s Testing Certificate for JULABO cooling units <1 kW cooling power (at +20 °C)
8903035 Manufacturer‘s Testing Certificate for JULABO cooling units >1 kW cooling power (at +20 °C)

IQ/OQ Documentation for Equipment Qualification

JULABO provides Installation and Operational Qualifications (IQ/OQ) for our product lines. Our IQ/OQ documentation includes the mandatory test protocols and standard operating procedures. At JULABO we offer a turn-key solution to assist with the qualification tasks associated with operating in a regulated facility.
Documentation is available for IQ (Installation Qualification) and OQ (Operational Qualification). The documents offered below are for new instruments. Documents for used instruments upon request. All documentation is available in German, English and French.

JULABO
Order-No.
Description available for this products
2310110 IQ/OQ Documentation,  Category 1 - Heating & refrigerated circulators CORIO
- Heating circulators TopTech series
- Water baths TW series
- Shaking water baths SW series
2310120 IQ/OQ Documentation, Category 2 - Refrigerated circulators TopTech series
  (except F70, F81, FP89)
- Heating and refrigerated circulators HighTech series
  (except ultra-low circulators)
- Cryo-compact circulators CF series
- Recirculating coolers F & FL series
2310130 IQ/OQ Documentation, Category 3 - Ultra-low refrigerated circulators TopTech & HighTech series
- High temperature circulators Forte HT series
- Highly dynamic temperature control systems PRESTO®,
- Recirculating coolers SemiChill series
Preventive Maintenance Contract

Scheduled maintenance increases your equipment‘s life time and ensures reliability, always optimizing the performance of your instrument. JULABO offers Preventive Maintenance and Service Contracts to meet your individual requirements.

Your advantages

  • Increased product life
  • Optimized equipment performance
  • Reduced down time
  • Conservation of investment value
  • Predictable maintenance costs
Rental Equipment

If you have a sudden need for additonal units or a replacement unit to avoid down time, you can now rent JULABO equipment. Equipment in various performance categories is available. Rental period and product availability is subject to model and country. Contact us for more information or quotations.

 

On-Site Service

JULABO offers on-site service by qualified experts. Many problems can be solved directly on-site, avoiding time-consuming and expensive return shipments. Availability of service is subject to country. For further information call our Service-Hotline +49 (0) 7823 51-66.

JULABO Services

  • Installation
  • Repair & maintenance
  • Calibration
  • User training
Training
Extensive training programs are available at the JULABO training center or directly at your location. As training schedules are designed individually to your requirements, beginners as well as 'JULABO experts' will benefit. Make use of our know-how and get further information on our training programs by calling +49 (0) 7823 51-190.
Online Services

JULABO offers comprehensive services online. Choose the categories 'Support' or 'Downloads' and access catalogs, data sheets, operating manuals, case studies and much more. JULABO online service is available 24 hours a day and 7 days per week at www.julabo.com.

Installation with training
JULABO manages the installation of your PRESTO systems and performs the training of professional staff on site. Depending on the system one, two, or three days are required.

JULABO
Order-Nr.
Description
2320101 Installation with training, 1 day (for PRESTO A30, A40, W40)
2320102 Installation with training, 2 days (for PRESTO A45, W50, A80, W80, A85, W85)
2320103 Installation with training, 3 days (für PRESTO W91, W92)

Contact

JULABO GmbH
Gerhard-Juchheim-Strasse 1
77960 Seelbach / Germany
Tel: +49 (0) 7823 / 510
info.de@julabo.com
www.julabo.com
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