Service
Perfect support tailored to your needs
The top priority of JULABO is to provide our customers with the perfect temperature at the requested time and place. Reliable and reproducible. For this, first-class technology, as well as excellent service, are essential.
With our comprehensive range of services, we work with you to design the perfect solution for your requirements and ensure long-term operation of the devices. Trust in our unique wealth of experience and proven manpower right from the start – we bring out the best for your project together.
Consulting & project planning
What do I need to consider when choosing the right temperature control instrument? We will introduce you to the world of temperature control technology and give you an initial overview of the basic questions when selecting and determining temperature control systems. Based on your requirements, we can use the expertise of our JULABO specialists to offer you the perfect temperature control solution for your application.
Consulting & project planningSales & initial operation
Immediately after your order, our experienced customer support team makes sure that you receive your tailor-made temperature control solution as soon as possible. We configure your device for local requirements and take care of all transport-related issues. If required, our service experts also take over the initial operation directly on site.
Sales & initial operation
After-sales service
JULABO products have been synonymous with reliable temperature control technology for decades. In addition to the high product quality, this is mainly due to our comprehensive service portfolio, which we offer our customers after purchasing a device. Preventive maintenance contract or extended warranty, training, repair, or rental equipment service - we tailor the perfect service package precisely to your requirements and thus ensure a long, low-maintenance product life.
After-sales service