Sales & initial operation
We deliver temperature control solutions all over the world, wherever and whenever they are needed.
Immediately after your order, our experienced customer support team makes sure that you receive your tailor-made temperature control solution as soon as possible. We configure your device for local requirements and take care of all transport-related issues. If required, our service experts also take over the initial operation directly on site.
We usually send you an order confirmation within one to two days after order placement. It contains all information necessary for you as well as the delivery status. We have many JULABO standard products in stock and can ship them immediately. If your device is not in stock, we produce it especially for you in our modern production halls as soon as the order has been received. After passing the quality inspection, our logistics partners deliver the product directly to the desired location.
Only the best quality is good enough for our customers
As a premium manufacturer, all our products stand for the best quality and functionality. Therefore, every device sold undergoes strict quality controls at JULABO before being sent to the customer – without exception. With this 100% control, we ensure trouble-free functionality of your product.
We apply the highest quality standards to custom solutions as well. When we design an improvement for our customers or adapt an existing product, we often check the result with the help of temporary test replicas. Thus, application scenarios can be played through, potential complications can be detected early on, and appropriate solutions can be implemented before the application is implemented at the customer’s site.
